Last Modified: August, 12, 2019
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Credit Card Data Policy
When your credit card is processed by DrLam.com for the first time, a unique and secure token is created. This token can only be used to process transactions between our high-security credit card processing gateway and DrLam.com directly.
This token is encrypted and stored by our system for future transactions, ensuring your personal credit data is never stored by DrLam.com. This process guarantees that even in the extremely unlikely event that our system is compromised; your credit card information will not be exposed.
1. General Disclaimers
DrLam.com (also known as DrLamCoaching.com) is a way for you to gather general information in the field of anti-aging medicine, nutrition, and various aspects of heath as it relates to longevity and wellness. DrLam.com reserves the right to modify or supplement any or all of them, and they shall continue to apply, as modified, to each user’s current, prior or subsequent use of this Web site. The application of these provisions, disclosures and disclaimers and all other matters arising from your use of this Web site or of any information you obtain from DrLam.com shall be governed by the laws of California. Any claims, disputes or other controversies relating to or arising from these provisions, disclosures and disclaimers or from your use of this Web site or any information you receive from DrLam.com shall be brought exclusively and resolved exclusively in San Bernardino county, state of California, USA and resolved by arbitration in accordance to the rules formulated by the American Arbitration Association, with each party bearing its own expense and cost. You expressly consent to the exercise of jurisdiction over you by such arbitration proceeding. To the fullest extent permitted by applicable law, You Agree to waive your right to a jury trial with respect to any action brought under or in connection with this Agreement or any transaction with or involving this web site.
Please note “we”, “us” and “our” refers to DrLam.com, and “Web site” refers to the website you are currently visiting at DrLam.com, as well as all content hereon.
Any notice to DrLam.com shall be given in writing and sent by certified and registered mail to Dr. Lam 11346 Mountain View Ave., Suite A, Loma Linda, CA 92354, U.S.A.
2. The DrLam.com Healthcare Team of professional consultants (Staff)
The DrLam.com healthcare team consists of health care professionals including, without limitation, pharmacists, dietitians, chiropractors, acupuncturist, nutritionists, nurses, nurse practitioners, and other allied health care professionals and workers who solicit input from a team of physician consultants. DrLam.com’s health care team of consultants, inclusive of physicians and/or all other associated health care professionals will hereinafter collectively be referred to as “Staff”. None of the Staff will enter into a physician-patient relationship with you. The Staff can assist you in your personal, general research but they will not engage in any conduct that involves the practice of medicine. The information you obtain from DrLam.com should not substitute or be used instead of a relationship with health cares professional. All users are encouraged to seek the advice of, and regularly consult with, physicians and other health care professionals of their selection.
None of the DrLam.com Staff is engaged to provide health care services to you and should not be considered to be in a clinical or treatment relationship with you. Rather, with the consulting physicians, these professionals are available to DrLam.com as consultants solely to help DrLam.com direct you in your research. None of the health care professionals engaged by, nor any of the consultants to, DrLam.com will monitor your health or establish a confidential patient relationship with you. Any email correspondence that may be saved by DrLam.com or its Staff in part or in whole is for historical reference only to promote efficiency in retrieving information and is not intended to be construed as medical record in any shape or form, either directly or indirectly. None of the DrLam.com Staff should be considered to be your treating or care giving health care professional and will not communicate with your own health care provider. Consequently, the information you obtain from DrLam.com should not substitute or be used instead of a relationship with a health care professional. All users are encouraged to seek the advice of, and regularly consult with, physicians and other health care professionals of their selection.
DrLam.com may establish requirements for the credentials of Staff consultants such as physicians, including the requirement that they be “Board-certified” or “Board-eligible” in a particular specialty, but DrLam.com reserves the discretion whether to change or waive these requirements. Physician consultants to DrLam.com are not practicing medicine or providing medical treatment advice or opinions to you. Thus, these credentials are solely for the benefit of DrLam.com.
The DrLam.com consulting physicians do not (a) diagnose, (b) treat, or (c) prescribe for anyone using the DrLam.com web site.
The DrLam.com Staff, including but not limited to consultant physicians, will not accept payment from you on a personal basis and will not bill any insurance company, government payment program or other source of health benefits in connection with your use of this website.
If you contact the DrLam.com web site more than once, you are not guaranteed that you will be put in contact with the same Staff nor can DrLam.com represent that the same, if any, consultant will be involved with your inquiry. DrLam.com will not provide you with any information about any of its consultants. The DrLam.com consultants are not available for personal consultation with any web site visitor for any reason.
The DrLam.com Staff is instructed not to contact any web site visitor outside of the scope of email support as warranted or on-line question and answer session. Even if you give your name and any contact information to one of the DrLam.com Staff, DrLam.com does not provide any individual follow up. The DrLam.com Staff will not communicate with your personal physician or any other health care provider regarding you, your health status or any communication you may have with DrLam.com.
Please do not share with the DrLam.com Staff any personal medical information of a kind you would wish to be held confidential. Since the DrLam.com Staff and/or consultants are not in a physician-patient relationship with you, the information you provide will not be considered a medical record. While DrLam.com is not in the business of selling medical information as a primary source of revenue, DrLam.com may provide some information about DrLam.com users to third party or Affiliate Providers. Further, in spite of the best efforts of Internet based companies, the information you may provide SHOULD NOT be considered to be secure or confidential. DrLam.com and the DrLam.com staff will make a best effort to keep the information provided confidential but DrLam.com cannot insure privacy.
3. DrLam.com Affiliate Providers
DrLam.com may have agreements with various health care providers and entities in the health care and nutritional supplement field, to which DrLam.com refers to as “Affiliate Providers .” Affiliate Providers generally have made arrangements with DrLam.com to post advertisements or post links or material pertinent to their business on the DrLam.com Web site.
DrLam.com relationships with an Affiliate Provider in a particular area is based upon factors established by DrLam.com, which may include offering exclusivity in a particular region based on a first-come, first-contracted response.
DrLam.com may contract with an Affiliate Providers for a monthly fee or for services rendered by the Affiliate Provider to the this Web site. This fee may be based on the volume or value of any services the Affiliate Providers may or may not provide to DrLam.com users.
DrLam.com does not endorse or credential the services Affiliate Providers advertise and DrLam.com makes no representations or warranties about the type of services, quality of care, source of payment or billing practices of Affiliate Providers. DrLam.com does not verify and update the licenses, accreditation, certifications or other permits and approvals of any Affiliate Providers.
If you indicate that you wish information about or from an Affiliate Provider, or to be contacted by a Affiliate Provider, this information is passed along to the Affiliate Provider. DrLam.com also provides general information about the users who contact the DrLam.com web site to Affiliate Providers. DrLam.com is not a representative or agent of any Affiliate Provider. As such, DrLam.com is not able to make any representations as to the efficacy, condition, purpose or performance of any specific product or brand carried by the Affiliate Provider. Except where specifically indicated, the sole involvement of DrLam.com in making available links or contacts with affiliate providers is as an information source. DrLam.com may or may not be a retailer, manufacturer or distributor of any of the products or services provided by Affiliate Providers.
If you desire information about a particular health care provider in your area which is not a Affiliate Provider, DrLam.com will try to provide you with that information. If DrLam.com is unable to provide you with the specific information requested, DrLam.com may instead provide you with a more general, local resource that can direct you further. Such information is neither an endorsement of any such provider nor should it be construed as a warranty or assurance of any kind as to the quality, efficacy or value of the product or services which any affiliate provider may provide. The source referrals from DrLam.com are solely for the purpose of providing general information to visitors of this Web site.
4. Information From Others
DrLam.com may include or provide links to other web sites on the Internet, including, but not limited to, links to Affiliate Providers’ web pages, which may include information, opinions or recommendations of various individuals, organizations or companies. In providing such links, DrLam.com does not represent to you that it has investigated the content of such information, opinions or recommendations and thus you understand and agree that DrLam.com does not warrant or guarantee the accuracy of such information or necessarily subscribe to any such opinions or recommendations. As such DrLam.com and its Staff is not liable for any outcome resulting to the user as a result of the user using such links directly or indirectly.
5. DrLam.com Information
DrLam.com strives to be a valuable resource of information for its visitors. While it is the goal of this Web site to provide timely and valuable information to the visitors, DrLam.com cannot and does not represent in part or in whole or in any way, shape or form that the information provided through DrLam.com is exhaustive, timely, or complete on every subject or that it will necessarily include all of the most recent information available on a particular topic.
DrLam.com does not warrant and shall have no liability for educational and/or general information provided in this Web site. This information is of a general nature and is provided solely for educational and informational purposes and to be used as a potential guideline and you are encouraged to review it with your attending physician prior to beginning any program. Users should never delay, ignore or fail to obtain medical advice for any medical condition or concern he or she may have based on the information obtained from DrLam.com. The information presented is based on a variety of sources, including but not limited to reports of a variety of scientific studies (human, animal, or in vitro), review of selected literature, clinical experience, subjective patient reports, conventional and unconventional usage habits, or personal usage and experience of Staff. Recognizing that the field of anti-aging medicine and nutritional supplements is relatively new and rapidly evolving, you are advised to set a high standard of reference for scrutiny and comparison of the informational material presented in this Web site, as scientific references have not yet been fully established as a matter of fact for the majority of nutritional supplements. You are further advised to proceed with adopting any recommendations presented by the DrLam.com Web site or DrLam.com Staff only after careful consideration and consultation with your own physician and that such recommendation is to be followed at your own risk. The results reported may not and generally do not occur in all individuals. For many of the conditions discussed, treatment with prescription or over-the-counter medication is also available. You should consult your physician, nutritionally oriented health care practitioner, and/or pharmacist for any health problem and before using any supplements, exercise regiment, dietary changes, or before making any changes in your prescribed medications.
6. Disclaimer on Products
None of the statements on this Web site are an endorsement of any particular product, or a recommendation as to how to treat any particular disease or health-related condition. DrLam.com does not manufacturer, distribute, wholesale or retail any product for consumption by the general public unless otherwise indicated. Therefore, DrLam.com shall have no liability as a publisher of general information or reseller of any products or vendor services, including, without limitation, any liability for defective products. DrLam.com makes no guarantee or warranty of any kind, express or implied, with respect to (a) the operation of this Web site, or (b) products, information or services displayed or available through this Web site. DrLam.com does not provide any warranties for products manufactured by independent manufacturers. DrLam.com is not responsible for the defective merchandise from independent manufacturers.
To the fullest extent permissible by applicable law, DrLam.com and its suppliers disclaim all warranties, express or implied, including but not limited to implied warranties of title, merchantability, fitness for particular purpose and non-infringement. You should consult with your attending physician or healthcare professional before starting any diet, exercise, supplementation or medication program. If you choose to partake in any such diet, exercise, supplementation or medication program without first getting the advice and consultation with your own physician, you are fully aware of all of the potential risks which may be inherent therein and DrLam.com does not hereby expressly assume any of those risks.
Please read all product packaging carefully before using any product you might discover through the DrLam.com Web site.
It is also imperative that you speak with your healthcare professionals before buying or using any products sold by DrLam.com or any other company. Each person is different, and the way you react to a particular product may be significantly different from other people. The dietary supplement products made available through the DrLam.com Web site are not intended to diagnose, treat, cure or prevent disease. The United States Food and Drug Administration has not evaluated any claims of effectiveness, purpose, need or other statements promoting these products.
7. Intellectual Properties Protection.
All text and images are Copyright protected by Dr. Lam with rights extended to all associated intellectual property rights. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.
This Web site and all images, text, custom graphics, the collection and compilation and assembly thereof, and the overall look and distinctiveness of this Web site are the exclusive property of DrLam.com and are protected by international copyright laws. The contents of this Web site may be used for informational purposes only. Any other use of such contents without the prior written consent of DrLam.com is expressly forbidden.
DrLam.com Inc.’s materials may be downloaded by users for their personal use only. Unless otherwise mentioned, permission to reprint or electronically reproduce any DrLam.com materials is expressly prohibited without the prior written consent from DrLam.com. Users shall not provide copyrighted or other proprietary information to DrLam.com without permission from the owner of such information and they shall be solely responsible for any damages resulting from such disclosures. Users shall be solely responsible for obtaining such legal permission.
8. Limitations of Liability and Liability Disclaimer
Drlam.com and its agents, representatives, partners, suppliers or licensors shall not be liable to you for damages or loss arising from your use of the services, including without limitation to incidental, consequential, or other indirect damage, whether based on tort, bodily injury, death, lost revenue or otherwise, regardless of whether Drlam.com was advised of the possibility of such losses in advance. Notwithstanding anything to the contrary contained herein, Drlam.com’s liability to you for any loss or damage whatsoever, and regardless of the form of the legal action, will at all times be limited to the amount paid, if any, by you to Drlam.com for the services rendered. On behalf of itself, its partners, licensors and suppliers. Drlam.com disclaims any and all liability for special, incidental or consequential damages (including bodily injury or death) arising from or related to your use of this Website or your use of any of the services rendered by DrLam.com.
9. Advertising Policy and Third Party Websites
In order to maintain the Web site and to provide ongoing education service to the public free of charge, DrLam.com may accept all kinds of advertisements including but not limited to CPC (cost-per-click) advertisements, text and banner advertisements. DrLam.com may also run advertisements and promotions from third party advertisers on its Web site.
Dr Lam.com may make available certain products for your consideration and purchase (hereinafter called the “Products”) which may include but not limited to books by Dr. Michael Lam, nutritional supplements that are custom formulated by Dr. Michael Lam, audio/visual aids and tools etc. developed by Dr. Michael Lam. All Products will be sold through third party vendors as DrLam.com is an educational website with no shopping cart.
When you purchase the Products, DrLam.com and its administrator will earn royalties and they will go to support the ongoing mission of DrLam.com. Please note that the DrLam® and Michael Lam, MD® brands of supplements are custom-formulated by Dr. Michael Lam (the “Dr. Lam Supplements”) and they are distributed online by master distributor SupplementClinic.com (“SC”) who carries the complete line, and other on-line retailers. Since there may be a number of supplements that are available from a variety of sources on the market that have ingredients similar to the Dr. Lam Supplements, DrLam.com suggests that you comparative shop prior to making any purchase of any Dr. Lam Supplements.
DrLam.com believes that SC offers reasonable pricing and excellent service but it does not does not endorse any third-party ad/site including SC. The ultimate purchase decision depends on you. DrLam.com is not responsible for the content or availability of any third-party ad/site; does not warrant or guarantee the information, services, or products found on any third-party ad/site; and does not recommend any product or service found on any third-party ad/site.
Please note that DrLam.com does not monitor or verify the truthfulness, accuracy, quality or completeness of the content, links, or activities of SC or any third party advertiser and DrLam.com is not responsible for and does not guarantee the price, terms, performance, quality, accuracy, availability or legality of any products, services, promotions or information offered by SC or any advertiser.
Your business relationship, participation, communication and purchase of goods/services from SC or an third party ad/site are solely between you and such third party. Your use of any third party ad/site is solely at your own risk and subject to the terms and conditions of use for such sites.
DrLam.com is therefore not responsible or liable, directly or indirectly for any loss or damage of any sort incurred as the result of your relationship with SC or any advertiser or as a result of any advertisements placed on the DrLam.com website. If you have a dispute with SC or one or more advertisers or other third parties, you agree to release and hold harmless DrLam.com from any claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
Any advertisement or reference on the DrLam.com website to any third party does not constitute or imply an affiliation, endorsement, adoption or recommendation. These third party ad/sites are not under the control of DrLam.com and accordingly, DrLam.com is not responsible or liable for the contents of such third ad/party sites. You should conduct the proper research before proceeding with any transaction with any of these third parties. When leaving the DrLam.com Web site, you should be aware that our terms of service no longer govern, and, therefore, you should review the applicable terms and policies associated with the relevant third party website.
The FTC requires that we identify what a “typical” result is. The statements and photos you see on our pages are examples of individuals that took action in changing their lifestyle, and the results are not “typical.” For persons seeking typical results, compliance with the nutritional coaching protocol is the first step.
10. Promotional Items
By accessing or using the Website, you agree to be bound by this Web site’s Disclaimer/Terms of Service and any guidelines, rules or disclaimers that may be posted and updated on specific web pages or on notices that are sent to you. If you do not agree with the terms stated therein, please do not use this Web site.
We reserve the right to change, modify, add or remove portions of this Web site’s Disclaimer/Terms of Service in our sole discretion at any time and without prior notice. Please check this page periodically for any modifications. Your continued use of this Web site following the posting of any changes will mean that you have accepted the changes.
Copyrights and Limitations on Use
All content in this Web site, including site layout, design, images, programs, text and other information (collectively, the “Content”) is our property and our affiliated companies or licensors and is protected by copyright and other intellectual property laws.
You may not copy, display, distribute, modify, publish, reproduce, store, transmit, create derivative works from, or sell or license all or any part of the Content, products or services obtained from this Website in any medium to anyone, except as otherwise expressly permitted under applicable law.
You may print or download Content from the Web site for your own personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices. You may not engage in systematic retrieval of Content from the Web site to create or compile, directly or indirectly, a collection, compilation, database or directory without our prior written permission.
You agree that you will not use any robots, spiders, crawlers or other automated downloading programs or devices to: (i) continuously and automatically search or index any Content, unless authorized by us; (ii) harvest personal information from the Web site for purposes of sending unsolicited or unauthorized material; or (iii) cause disruption to the working of the Web site. If this Website contains robot exclusion files or robot exclusion headers, you agree to honor them. Any questions about whether a particular use is authorized and any requests for permission to publish, reproduce, distribute, display or make derivative works from any Content should be directed to us.
You may not use the services on the Web site to publish or distribute any information (including software or other content) which is illegal, which violates or infringes upon the rights of any other person, which is abusive, hateful, profane, pornographic, threatening or vulgar, which contains errors, viruses or other harmful components, or which is otherwise actionable at law. We may at any time exercise editorial control over the content of any information or material that is submitted or distributed through our facilities and/or services.
You may not, without our approval, use the Web site to publish or distribute any advertising, promotional material, or solicitation to other users of the Website to use any goods or services. For example (but without limitation), you may not use the Web site to conduct any business, to solicit the performance of any activity that is prohibited by law, or to solicit other users to become subscribers of other information services. Similarly, you may not use the Web site to download and redistribute public information or shareware for personal gain or use the facilities and/or services to distribute multiple copies of public domain information or shareware.
If your access to your own private library (“Private Library”) is based on certain passwords and/or PIN numbers assigned to you, the sharing of passwords and/or PIN numbers and access is strictly prohibited, and any attempt to do so will invalidate the passwords and/or PIN numbers and access.
If bonus promotional gifts are added to your Private Library, they are non-transferable and for your personal and non-commercial use. Institutional and library use and access, as well as any direct or indirect sharing is strictly prohibited and will invalidate your redemption code and access. Access to your Private Library may not be shared, resold, or otherwise circulated. Any form of sharing is strictly prohibited, and any attempt to do so will invalidate and immediately terminate your access and entitlement to any free gifts
ANY UNAUTHORISED DOWNLOAD AND SHARING OF CONTENT WILL BE SUBJECT YOU TO CRIMINAL AND CIVIL PENALTIES UNDER THE LAW.
We aim to keep the Web site available twenty-four (24) hours a day, seven (7) days a week and to maintain saved information. However, due to technical failures, acts of God or routine maintenance, availability may be limited and/or information may be lost. We shall not be liable for lost information or non-availability of the services.
You hereby agree to indemnify, defend and hold us, our directors, officers, shareholders, parents, subsidiaries, affiliates, agents and licensors harmless from and against any and all liability, losses, damages and costs, including, without limitation, reasonable attorneys’ fees, arising from your use of the Web site or Content.
- When DrLam.com receives email, DrLam.com makes reasonable efforts to respond in as timely a manner as possible but DrLam.com cannot and does not represent or warrant how quickly DrLam.com will be able to respond and you should not delay or refrain from seeking any specific medical treatment or advice from your own physician or other health care provider while waiting for information from DrLam.com.
- Information supplied by DrLam.com and its Staff is provided “as is” and neither DrLam.com nor any of the DrLam.com Staff, including without limitation the DrLam.com Staff and affiliate providers, make any representation or warranty with respect to the contents of this Web site or information furnished by them or any individual or entity that may be identified as an DrLam.com agent, DrLam.com employees or representatives and specifically disclaim to the fullest extent permitted by law any and all warranties, express or implied, including, but not limited to, implied warranties of merchantability, completeness, timeliness, correctness, non-infringement, or fitness for any particular use, application or purpose. You hereby also agree that DrLam.com, and its officers, directors, agents and employees, shall not be liable to you for any damages, claims, demands or causes of action, direct or indirect, special, incidental, consequential or punitive, as a result of your use of this Web site or any information you obtain on it or any other interaction with DrLam.com. In doing so, you agree that you are waiving voluntarily and unequivocally any claim of liability of any kind or for any purpose that may be alleged of DrLam.com.
- DrLam.com cannot and does not make any representation or warranty concerning errors, omissions, delays or other defects in the information supplied to users, or that its files are free of viruses, worms, Trojan horses or other code that include or manifest contaminating or destructive characteristics. In spite of its best efforts to make regular and as necessary “scans” for virus and other computer file corruptive events and items, DrLam.com does not warrant and bears no responsibility whatsoever for viruses, computer events, computer “hacking” by site visitors or any other computer difficulties inflicted upon DrLam.com or its site visitors of any kind or nature whatsoever.
- DrLam.com does not guarantee that it will respond to any inquiry and reserves the right to ignore or delete any information including, without limitation, information that is fraudulent, abusive, defamatory, obscene or in violation of a copyright, trademark or other intellectual property or ownership right of any other person. Decisions regarding the subject of this paragraph are solely at the discretion of DrLam.com and all decisions thereupon are final.
- Severability: If any clause or provision set forth herein is determined to be illegal, invalid or unenforceable under present or future law, then, in that event, you understand and agree that the clause or provision so determined to be illegal, invalid or unenforceable shall be severable without affecting the enforceability of all remaining clauses or provisions.
- While DrLam.com attempts to prevent unauthorized persons from accessing our files or tampering with our site, DrLam.com cannot and does not guarantee that these efforts will be successful. DrLam.com shall have the right to use any questions, comments, or other information submitted by users in books, article, commentaries, research, commercial applications including but not limited to advertisements, or similar ways.
- You acknowledge that the provisions, disclosures and disclaimers set forth herein are fair and reasonable and your agreement to follow and be bound to them is not the result of fraud, duress or undue influence exercised upon you by any person or entity.
- All correspondences including but not limited to emails, surveys, letters, audio and video transmissions etc between you and Dr. Michael Lam, DrLam.com or its Staff belong to Dr. Michael Lam and DrLam.com. You hereby agree to complete and total assignment to Dr. Michael Lam of all intellectual property and associated rights (including but not limited to copyright) of any content or correspondence mentioned above to Dr. Michael Lam and DrLam.com. Furthermore, you hereby agree to the world-wide release of all such content so submitted by you or correspondence between you and Dr. Michael Lam, DrLam.com and Staff by Dr.Lam at his sole discretion, including disclosure of your name and email.
- I understand that any donation I made to DrLam.com is not tax-deductible.
*You must be at least 18 years of age to participate in the services offered by or purchase any product which may be available through DrLam.com and agree not to post any information which (a) is libelous, defamatory, obscene, fraudulent, false or contrary to the ownership or intellectual property rights of any other person, or (b) contains any virus, worm, Trojan horse or other code which is contaminating or destructive to the files or programs of DrLam.com or any of its users. In the event such illegal activity is detected, it shall immediately be reported to the appropriate authorities along with any information we can provide about the source of the activity.